Guide to getting a SIM card in Cuba

If you’re planning a trip to Cuba, one of the things you might want to consider is getting a local SIM card for your phone. 

Having a Cuban SIM card can be useful for staying connected to the internet, making local calls, and using messaging apps to communicate with friends and family back home. However, the process of getting a SIM card in Cuba can be confusing and time-consuming.

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In this guide, we will walk you through the process of getting a SIM card in Cuba, including the requirements, costs, and tips for choosing the best provider.

Reasons to get a SIM card in Cuba

Getting a local SIM card in Cuba can be useful for a variety of reasons. Here are some of the main reasons why you might want to consider getting a Cuban SIM card:

  • Stay connected to the internet – Having a local SIM card in Cuba will allow you to access the internet on your phone without having to rely on public Wi-Fi, which can be slow and unreliable.
  • Make local calls – With a Cuban SIM card, you can make local calls to hotels, restaurants, and other businesses without incurring expensive international calling fees.
  • Use messaging apps – Using messaging apps like WhatsApp or Facebook Messenger can be a great way to stay in touch with friends and family back home while avoiding expensive international texting fees.
  • Emergency situations – Having a local phone number and internet access can be crucial in case of emergency situations where you need to contact local authorities or seek assistance.

Getting a Cuban SIM card can make your trip more convenient and enjoyable by keeping you connected and informed while you explore all that this beautiful country has to offer.

What are the requirements when getting a SIM card in Cuba?

To get a SIM card in Cuba, you will need to meet certain requirements and provide specific documentation. Here are the requirements for getting a SIM card in Cuba:

Passport

You will need to provide a valid passport to purchase a Cuban SIM card.

Tourist card

If you’re traveling to Cuba as a tourist, you will also need to provide a tourist card, which is a separate document that allows you to enter the country.

Cash

You will need to pay for the SIM card and any associated fees in cash. Credit cards are not widely accepted in Cuba, so it’s wise to take cash with you.

Cuban phone number

To activate the SIM card, you will need to provide a Cuban phone number. If you don’t have a Cuban phone number, you can usually purchase one at the same time as your SIM card.

Identification

You may also need to provide additional identification, such as a driver’s license or government-issued ID.

It’s important to note that the requirements for getting a SIM card in Cuba may vary depending on the provider and location. 

Additionally, the process of getting a SIM card in Cuba can be time-consuming and may require you to visit multiple locations. It’s a good idea to plan ahead and be prepared to spend some time navigating the process.

How much does a SIM card cost in Cuba?

The cost of a SIM card in Cuba can vary depending on the provider and the type of plan you choose. In general, a Cuban SIM card typically costs between 3-10 CUC (Cuban Convertible Peso), which is equivalent to approximately 3-10 USD.

In addition to the cost of the SIM card, there may be additional fees for activation, data plans, and other services. It’s important to inquire about these fees upfront and understand the terms and conditions of the plan you choose.

It’s also worth noting that the cost of using data and making calls with a Cuban SIM card can be higher than what you’re used to in other countries. This is because the Cuban government maintains a monopoly on telecommunications services, which can result in higher prices for consumers. It’s a good idea to plan ahead and budget accordingly when using your Cuban SIM card.

How to select the best provider

When selecting a provider for your Cuban SIM card, there are several factors to consider to ensure that you choose the best option for your needs. Here are some tips for selecting the best provider:

Coverage

Check the coverage map for the provider to ensure that they have coverage in the areas where you will be traveling in Cuba.

Cost

Compare the cost of plans and services offered by different providers to find the most affordable option.

Data speeds

Check the data speeds offered by each provider, especially if you plan to use your phone for data-intensive activities like streaming or video calling.

Customer service

Look for a provider that offers good customer service and support, in case you encounter any issues while using your SIM card.

Reviews

Check online reviews and forums to see what other travelers have to say about their experiences with different providers.

Additional services

Some providers may offer additional services like free access to Wi-Fi hotspots or discounts on other services.

It’s also worth noting that there are two main providers of mobile services in Cuba: ETECSA and CubaCel

ETECSA is a state-owned telecommunications company, while CubaCel is a joint venture between ETECSA and the Italian company Telecom Italia.

Both providers offer similar services, but their coverage, costs, and plans may differ slightly.

By taking the time to research and compare different providers, you can select the best option for your needs and ensure that you have reliable communication while traveling in Cuba.

Is getting a Cuban SIM card really worth it?

Whether or not tourists should get a SIM card in Cuba ultimately depends on their individual needs and preferences. However, there are several factors to consider when deciding whether a SIM card is worth it for your trip:

Cost

As mentioned earlier, the cost of using data and making calls with a Cuban SIM card can be higher than what you’re used to in other countries. If you plan to use your phone extensively while traveling in Cuba, a SIM card may be worth the cost. However, if you only plan to use your phone sparingly, it may be more cost-effective to rely on Wi-Fi hotspots or other forms of communication.

Convenience

Having a Cuban SIM card can be convenient if you need to make calls or access data while on the go, without having to rely on Wi-Fi or other services. However, if you are traveling with a group or have other communication options available, a SIM card may not be as necessary.

Security

Having a local phone number and data plan can be useful for staying in touch with local contacts, such as tour guides or accommodations providers. It can also be helpful in emergency situations where you need to contact local authorities or healthcare providers.

In general, if you plan to spend an extended period in Cuba or rely heavily on your phone for communication and internet access, getting a SIM card may be worth it. 

However, if you only plan to use your phone occasionally or have other communication options available, it may not be necessary. 

Ultimately, the decision to get a SIM card in Cuba will depend on your individual needs and preferences.

Final words on getting a SIM card in Cuba

Getting a SIM card in Cuba can be a good option for tourists who need reliable communication and internet access while traveling. However, the decision to get a SIM card ultimately depends on individual needs and preferences, as well as the cost and convenience of other communication options. 

When selecting a provider, it’s important to consider factors like coverage, cost, data speeds, customer service, and reviews to ensure that you choose the best option for your needs. By doing your research and planning ahead, you can ensure that you have a reliable way to stay connected while exploring all that Cuba has to offer.